Your Data at add7 Fully Secure — That is our Privacy Policy.

Add7 (https://add7.im) places the highest importance on its members' privacy. This privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data.

This policy applies to add7's website, mobile app, and all digital services. By creating an account or using this platform, you agree to this Privacy Policy.

This privacy policy is written in plain, transparent language. If you have any questions, our support team is always ready to help.

Add7 collects the following types of data. The reason for collecting each type is also explained:

Information Provided at Registration

• Full Name: To verify account identity
• Phone Number: For verification and transaction confirmation purposes
• Email Address: To send important notifications
• Date of Birth: For age verification (to confirm you are 18+)

Automatically Collected Information

Transaction-Related Information

Deposit and withdrawal records are retained as required by financial regulations. Complete payment method details — such as full card numbers — are never stored on add7's servers; all payment processing is handled directly by the payment gateway.

Add7 uses the information it collects for the following purposes:

• Service Delivery: Account management, deposit and withdrawal processing, and bonus distribution
• Security Assurance: Fraud detection, prevention of multiple accounts, and protection against cyberattacks
• Service Improvement: Analyzing user experience to improve the platform
• Legal Obligations: Meeting regulatory requirements
• Contact: Important updates, security alerts, and support services
• Personalization: Personalized offers and game recommendations based on your preferences (with consent only)

Add7 does not generally share member data with third parties. However, sharing may occur in the following limited circumstances:

Limited sharing — only in these circumstances

• Payment Provider: With bKash, Nagad, and Rocket — solely to process transactions. They operate under their own privacy policies.
• Game Providers: With providers such as Pragmatic Play and Evolution — only data necessary for game operation is shared.
• For Legal Requirements: In response to a court order or a lawful request from a regulatory authority.
• In the Event of a Business Transfer: In the event of an acquisition or merger, add7 will notify members in advance.

Add7 employs industry-leading technical measures to keep your information secure:

Add7 uses cookies on its website. Cookies are small data files stored in your browser. The types of cookies used on add7 are outlined below:

You can disable optional cookies through your browser settings. However, turning off essential cookies may prevent add7 from functioning properly.

Add7 does not retain your data indefinitely. Each category of information has a defined retention period:

• Account Information: For as long as the account is active, and up to 5 years after closure
• Transaction Records: 5–7 years for legal requirements
• Support Conversations: Up to 3 years after resolution
• Browsing Logs: Up to 90 Days
• Marketing Data: Deleted within 30 days of opting out

As an add7 member, you have the following rights over your personal data:

To exercise any of your rights, email us at support@add7.im. add7 will respond within 30 business days.

Add7 is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is mandatory at registration.
• KYC documents are verified whenever there is any suspicion.
• If data belonging to anyone under 18 is collected inadvertently, it will be deleted immediately and the account will be closed.

Add7's primary servers are based in Bangladesh. However, certain technical services — such as game providers — may operate on international servers.

• The highest standard of encryption is applied to all international data transfers.
• Third-party international service providers are required to comply with add7's privacy standards.
• A Data Processing Agreement (DPA) is signed with all international partners.

In the event of a security breach at add7 that may put your data at risk, add7 will take the following steps:

• Within 72 hours: Affected members will be notified via email or in-app notification.
• Data Disclosure: We will clearly communicate what data was affected, when, and how.
• Recommendations Guidance will be provided on changing your password and taking other protective measures.
• Investigation: The cause of the incident will be investigated and steps taken to prevent recurrence.

Add7 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Members will be notified by email of any significant changes.
• Continued use of add7 after any changes take effect will be considered acceptance of the updated policy.

Previous versions of the Privacy Policy are available from the support team.

For any questions or complaints regarding this Privacy Policy or your personal data:

For more details, please visit our Terms & Conditions and Responsible Gaming Please also read this page.